Updated: November 21st, 2025
1. Introduction
Metamorphia Psychotherapy protects the privacy of all clients and website visitors. This policy explains what information is collected, how it is used, and how it is kept secure.
2. Information We Collect
We collect two types of information:
Personal Information You Provide
• name
• contact details
• information shared during intake
• payment information
• messages sent through the contact form
Automatic Website Information
• browser type
• device type
• IP address
• pages viewed
• general site usage dataThis data helps improve the website experience.
3. How Information Is Used
Information may be used for:
• scheduling
• providing therapy services
• processing payments
• sending administrative messages
• maintaining required clinical records
• responding to contact form inquiriesWebsite information is used to review traffic and improve performance.
4. Confidentiality
Client information shared in therapy is confidential. Information is only released with written permission unless required by law. These legal situations include:
• abuse or neglect of a minor or vulnerable adult
• serious risk of harm to self
• serious risk of harm to others
• a valid court order
5. How Information Is Protected
We use secure, HIPAA-compliant systems. Safeguards include:
• encryption
• password protection
• limited access
• secure payment systemsNo digital system is completely without risk, but measures are taken to reduce it.
6. Communication
Email and text messages are used for scheduling and administrative questions. These are not appropriate for urgent needs or therapeutic conversations.
7. Telehealth Privacy
Telehealth sessions use secure, encrypted platforms. Clients agree to join sessions from a private location. Sessions are not recorded unless both parties provide written permission.
8. Cookies and Website Tracking
Cookies may be used to improve website performance. They do not collect personal data.
Users may turn off cookies in their browser settings.
9. Sharing Information
We do not sell or share personal information for advertising.
Information may only be shared:
• with your written permission
• with secure service providers who support operations
• when required by lawService providers must follow confidentiality standards.
10. Links to Other Websites
This website may link to third-party sites. We are not responsible for their privacy policies.
11. Your Rights
You may request access to your records, ask for corrections, request limits on certain uses, or revoke consent to release information. Requests must be made in writing.
12. Policy Updates
This policy may be updated. Updates will appear on this page with a new “Last Updated” date
.13. Contact Information
For questions about this policy, please contact:
Metamorphia Psychotherapy
New York City, NY
ashley@metamorphiapsych.com